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March 29, 2017
Should You Outsource Your Customer Service?
March 22, 2017
Different Support Portals Your Business Can Offer Customers
Robot Builders, Alexa’s New Eyes, and Medical AI Secrets—The Download, April 27, 2017
The most fascinating and important news in technology and innovation delivered straight to...
March 15, 2017
Pros and Cons of Having an Always On Customer Support Team
100 Days in, Few Clues about Trump’s Tech Agenda
We’re even more confused about President Trump’s stances on pressing technology policy...
March 8, 2017
The Importance of Having 24-hour Customer Support for Your Business
February 22, 2017
How to Ensure That Your Emails and Other Online Accounts Are Safe
Deep Learning Is a Black Box, but Health Care Won’t Mind
New algorithms are able to diagnose disease as accurately as expert physicians.
February 15, 2017
How Safe is Your Current Password?
February 8, 2017
Should You Change Your Passwords Periodically?
Smartphone-Controlled Cells Could Pump Insulin for Diabetics
Researchers used optogenetics and a mobile app to stimulate cells that were designed to...
February 1, 2017
Your Computer’s Security: Threats to Look Out For in 2017
Can DJI’s No-Fly Zone Software Stop ISIS from Weaponizing Drones?
Virtual fences could help drone manufacturers stop aircraft being used as home-brew...
January 25, 2017
When You Should Consider Revamping Your Site’s Look
January 18, 2017
Your Site’s Blogs: Should You Archive Old Posts or Leave Them As Is?
Clean Technology Innovation Is in Decline
The last two years have been slow for green energy patents, and plans to cut federal R&D...
January 11, 2017
How to Design a Site That Does Not Eat Up Too Much Bandwidth
January 4, 2017
How Site Speed Affects Your Website’s Bottom Line
Facebook’s Human Problem, Artificial Wombs, and AI Script Writers—The Download, April 26, 2017
The most fascinating and important news in technology and innovation delivered straight to...
December 28, 2016
Ransomware and How to Keep Your Business from Being Held Hostage
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