May 7, 2015
Stamford, Conn. – May 6, 2015 – In order to ensure the company provides the highest level of customer care possible, Axiom Technology Group surveys its clients each quarter to identify potential areas of improvement for the services it offers. In addition to enhancing their programs, survey participants are automatically entered into a raffle, and today we’re thrilled to announce the six winners of this quarter’s contest, all of whom were chosen at random:
Axiom prides itself on delivering a level of customer service we think you’ll have a hard time finding anywhere else. By surveying our clients at the end of each quarter, we’re able to identify our strongest areas as well as those we could further develop. Altogether, this helps us reinforce our support services.
After we synthesize the survey results, our Technical Account Leads (TALs) follow up with each client individually, asking them to weigh in on four distinct aspects of our services. Here’s what you can expect our TALs to discuss:
We believe that by maintaining an open dialogue with our clients, we’re able to consistently improve our support services—which in turn helps our customers better serve their own clients.
By participating in these quarterly surveys, clients are not only able to improve the quality of the services they receive—in a way that’s completely customized to their needs—they might also get lucky and win a pretty sweet prize.
For more information about becoming an Axiom client or learning more about our products and services please contact our New Accounts Department at firstname.lastname@example.org or dial 888.324.0002 for assistance.