Programs

Axiom Capitalize

A unique blend of Axiom services catering to the financial services industry. Axiom’s team of professionals has over 10 years of industry experience working with over 1500 financial services professionals. Axiom Capitalize takes our Axiom Outright Program and customizes it to include Business Continuity and Regulatory Compliance Options such as disaster recovery planning and execution and email compliance archiving.

Within an environment of ever-changing advancements, Axiom understands that fund managers need to focus on their portfolios, not complex IT management solutions. Axiom’s team of uniquely skilled professionals possesses decades of experience in the prime brokerage, hedge fund, and fund administration businesses. This allows Axiom to not only consult and advise firms, but also provide implementation and remediation services. Axiom’s goal is to not only reduce our client’s service costs but work with them to develop cutting edge solutions allowing them to separate themselves from the competition.

Financial Services Specific Features:

  • Trading Systems: Axiom has extensive experience with proprietary trading systems including Bloomberg, ECS OMS, Virtual Portfolio Manager, Imagine Derivatives and countless others. We partner closely with these software manufacturers to provide seamless support and software integration.
  • Security/Risk Management: Axiom manages our client’s IT infrastructure using industry standard best practices. Our networks not only meet but exceed the highest security standards. Axiom has an unblemished record of successful Kroll/SEC audits passed.
  • Disaster Recovery Planning: From basic email and file recovery to turnkey DR & relocation services, Axiom works with our clients to develop a custom disaster recovery strategy appropriate for each individual need.
  • Email Compliance Archiving Through a partnership with Global Relay, Axiom offers its customers the Message Archiver, an industry-leading mutual fund compliance archiving and monitoring solution to securely store email and instant messages (IM) for regulatory compliance, audits and eDiscovery.
  • E-Vault SEC/SAS-70 Compliant Onsite/Offsite Data Storage
  • Through a partnership with Iron Mountain, Axiom offers customers continuous, secure backup of data on servers and workstations.
  • Axiom DataDefense: Offers the first automated endpoint security solution that combines intelligent encryption with enterprise-controlled data destruction. When DataDefense detects behaviors that are inconsistent with authorized use, data – that you specify upfront – is automatically eliminated, and the PC or laptop is disabled.

Core Features:

  • Infrastructure Assessment: Detailed review of current technology platform complete with financial industry comparison and recommendation summary.
  • Axiom Unlimited Helpdesk: Access to Axiom’s highly trained, SAS 70 Compliant helpdesk staff 24x7x365.
  • Axiom Field Support: Unlimited access to our field service team dispatched to assist your organization with next day and same day SLA options.
  • Escalations Support: Immediate access to Microsoft, Cisco, Citrix VMware professionals to assist in all areas of your network.
  • Solutions Specialist: A dedicated Axiom Solutions Specialist is assigned to your account providing expert advice and insight into all areas of your network.
  • Off Peak: Projects and major upgrades are scheduled during evenings and weekends and no additional charge to ensure limited impact to your business.
  • Axiom Essentials Defense: Axiom Essential clients receive our hosted antivirus and anti-spam solutions powered by McAfee (formerly MX Logic). Client email is scanned and cleaned prior to delivery to client easing the burden and risk to internal servers.
  • Preventative Maintenance: Axiom performs and documents routine maintenance on client machines each month. Security patches, virus definitions, backup selection lists, disk utilization and log analysis occur both monthly and quarterly ensuring optimal network performance.

Additional Features:

  • Axiom Missive: Missive, a noun meaning “written communication”. Axiom believes clear network documentation is at the heart of delivering exceptional support. Axiom clients receive detailed documentation on their network configuration ensuring they have total control of their technology stack.
  • Lifecycle Planning: Work with an Axiom Solutions Specialist to plan and maximize your technology investment through proactive planning.
  • Renewal Management: Axiom’s team of professionals will track your software and hardware warranty expirations taking the guesswork out of managing renewals.

Add Ons:

  • Compliance Email Archiving
  • Online Backup Powered by Iron Mountain LiveVault
  • Axiom Web Defense powered by Cymtec
  • Axiom Training: Work with a certified trainer to boost your application knowledge.

Terms:

  • Axiom Latitude: Axiom clients receive fixed bid project quotes with zero overages. Projects are allotted a specific number of hours, if a project is completed in less time; time is applied towards client account for future use. Projects and major upgrades are scheduled during evenings or weekends at no additional charge.
  • Contract Terms: Contracts that require 30 days to cancel. No cancellation penalty.